Your subscribers are using their broadband service and their home network far more than ever before. Unfortunately, hackers have identified subscriber home networks and Wi-Fi routers in particular as rich targets for malicious attacks. This creates some serious challenges for broadband service providers looking to protect their subscribers, network, and brand.
QA Cafe has decades of experience testing and evaluating broadband CPE and Wi- Fi routers. Our free ebook explores how hackers target Wi-Fi routers and how to keep security at the forefront of your CPE development and deployment. Our ebook also includes a security checklist for your team and your vendors to coordinate on securing your CPE devices.
Here’s an excerpt:
Service providers should take charge of CPE security
Whether your CPEs are provided to subscribers by you or through the retail market, you have both the responsibility and opportunity to ensure the Wi-Fi router’s security. Insecure devices make insecure networks, and ultimately makes your company just as vulnerable as the subscribers under your purview, for many reasons.
Avoid the cost of security breaches
The CAPEX/OPEX cost of mitigating an attack, patching and distributing firmware, and handling the support load can quickly get out of hand. Catching vulnerabilities ahead of time and reducing them altogether saves money and boosts Average Revenue per User (ARPU).
Protect your entire network
Once an attacker gains a foothold in your subscriber’s network, the potential risk to other subscribers and your broadband network increases significantly. The subscriber’s network is a part of your network, and you should act with that in mind.
Stay compliant with regulations
Depending on your region, governments may have end-user privacy protections written into regulations that you must adhere to as a broadband service provider. Security breaches that compromise privacy may fall under your responsibility, opening your company to fines or other penalties.
Avoid brand damage
No company wants to see their name on the home page of Ars Technica, featured as the latest subject of a massive router security breach. Brand damage is harmful to your organization, demoralizes support and product teams, and ultimately hurts your bottom line.
