For many network and security tools, packet analysis is a critical feature. But there’s a hidden bottleneck that can frustrate users and stall resolution: the time it takes to actually open and start navigating a capture file. We call this time-to-first-packet, and we’ve designed Packet Viewer’s Quick Load feature to make it as fast as possible.
In our latest release of Packet Viewer, we’ve introduced a new experimental feature we call Quick Load. It’s designed to dramatically reduce the time-to-first-packet by changing how capture files are loaded and parsed.
Instead of waiting for the entire file to be processed, Packet Viewer processes only the first 5,000 packets in order to:
In practice, that means your customers are already solving problems within a few seconds instead of a few minutes, and completely avoids the need to download the pcap and analyze it outside of your product.
Network management and cybersecurity tools depend on UX perception. Users expect to click and immediately see what they are trying to look for, with as little delay as possible. If there is a stall in packet processing, even the most powerful diagnostics are buried under a slow start.
The result?
If your platform provides packet captures as part of your diagnostics workflow, this delay becomes part of your user experience, whether you want it to or not.
In customer-facing platforms, that wait time becomes a product flaw.
Quick Load is especially powerful when embedded into cloud-managed networking and cybersecurity solutions via Packet Viewer. Because our component integrates directly into your platform, your users never leave the UI. They click, and the packets are there - fast, secure, and within the workflow they’re already using.
And just like the rest of Packet Viewer, Quick Load leverages the familiar Wireshark interface with support for over 3,000 protocols.
If you’re a Packet Viewer user, you can enable Quick Load right away in your environment. And if you’re building a network management or security tool that includes packet capture, now’s the time to see how faster time-to-first-packet can transform your UX.
Give your users the snappy experience they expect with the ability to solve problems faster - get a demo of Packet Viewer.